Welcome to i-Pay!
These terms and conditions outline the rules and regulations for the use of The Libran Dragon Pty Ltd's Website.
By accessing this website we assume you accept these terms and conditions. Do not continue to use i-Pay if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
The i-Pay services are predominately used to provide rewards programs such as loyalty points or Merchant discounts to our users. We will not settle the accounts where the user has topped up his/her i-Pay account using Gift Card, Debit Cards or any other cards to cash in into his/her bank account. We might block the users accounts at our discretion if we believe, at any time, our services are to be abused or misused.
Following are the situations where you cannot close your i-Pay account:
(a) To get rid from any Investigation
(b) If your account is subject to limitation, blocked, on hold, deactivated top-up, or unverified.
(c) If you have an open dispute or claim.
(d) If there are any payments pending to be made to any of our merchants.
You are entitled to keep account balance as nil (zero). However, we might require you to deposit funds into your i-Pay account to ensure all the reversals or negative balance is covered. You agree that i-Pay holds all the right to whatsoever INTEREST earned on funds held on your behalf, and that interest will not be paid back to your account.
To reduce fraud and to protect our users we might delay or cancel your settlement request. In particular situations, involving, if we need to confirm your identity and need to confirm that you have authorised the settlement request we will require a selfie with the card used to make a top-up along with the bank statement showing money transferred to i-Pay Australia.
We might set limits on your settlement requests or reject it at any point of time where we find that the user's activity violates our terms and service.
Complete the following steps to ensure that your i-Pay account is fully verified for the settlement requests:
(a) Get your documents verified by our team of experts
(b) Verify that you are the true owner of the card by sending us an selfie with the card used to top-up (not photoshopped, edited, stolen)
You can transfer funds to a friend or a family member using Send money feature in your i-Pay Account. You can send funds to your family member of your friend only if they have an i-Pay account.
The funds transfered to be from legitimate source if found suspicious the transaction will be reversed and account can be blocked by i-Pay.
We might, at any point, impose restrictions on the amount of money you can send, involving money transferred to any other i-Pay user. We may lift the restrictions if you verify your identity and verify your account.
If any i-Pay user transfers money to you, it will appear in your i-Pay balance. We accept funds only in Australian currency.
In accordance with the use of our app and website, your i-Pay account, i-Pay services or in the middle of your interactions with i-Pay, other i-Pay customers, i-Pay Merchants, or any third-parties, you must not:
(a) Breach our user agreement and terms and conditions, or any other agreement between you and i-Pay
(b) Violate any law, do a suspicious activity, or violate any regulation (like, those governing financial services, unfair competition, consumer protections, false advertising or unfair competition)
(c) Infringe i-Pay's or any third party's copyright, trade practice, patent, trademark, or invade publicity or privacy
(d) Provide misleading, wrong or inaccurate details/information
(e) Act in manner with our employees which is defamatory, harassing, suspicious, not cooperating, threating.
(f) Top-up your wallet, Send, Receive funds which we assume might be from a stolen card or we assume that they are fraudulent funds.
(g) Refuse to cooperate with us in any investigation or do not provide us with the confirmation of your identity or do not confirm any information you provide to us.
(h) Attempt to provide false information in a dispute by confirming that you have not topped-up or received funds.
(i) Transfer funds to an account which is blocked from our end
(j) Control an account that is linked to another account that has engaged in any of the above-mentioned restricted activities
(k) Use your i-Pat account in such a manner that i-Pay, MasterCard, VISA, American Express, or any other electronic funds transfer network potentially suspects to be misuse of the card system or breaching of the card association or the card network rules
(l) Access i-Pay's services outside of Australia
(m) Perform an action that imposes unbelievable or disproportionately heavy load on our website and app, software, systems (including any networks and servers used to provide any of the i-Pay services) operated by us or on our behalf of the i-Pay services
(n) Facilitate any malware, worms, viruses, trojan horses or any other computer programming routines that looks to or might damage, corrupt, misuse, disrupt, detrimentally interfere with, surreptitiously intercept or expropriate, or gain unauthorised access to any system, data, information or i-Pay services
(o) Attempt to use a suspicious spider, anonymous proxy, robot, or any other automatic device or manual process to track or copy our website or the app without any prior written approval
(p) Use any software, device, or routine to bypass our robot exclusion headers.
(q) Interfere or disrupt or attempt to intervene with or disrupt our website or the app, any system (including any of the networks & servers used to give any of the i-Pay services), software, monitored or operated by us on our behalf, any of the i-Pay services or other users' use of any of the i-Pay services
(r) Take any action that might harm us or lose any of the services from our internet service providers, payment processors, or other suppliers or service providers.
(s) Use i-Pay's services to test credit card behaviours.
(t) Threaten or Harass any of our employees, staff, agents, or other users.
(u) Evade any of the i-Pay's policy or determinations about your i-Pay account like temporary or indefinite suspensions or other account holds, limitations or restrictions, including, but not limited to, involving in the following actions:
(i) Creating additional i-Pay account(s) when an account is blocked, deactivated top-up, suspended, restricted or limited
(ii) Creating a new or additional i-Pay account(s) using information which is not your own (for example, name, mobile number, residential address, email address, etc.) or using someone else's i-Pay account
Acknowledgment. By utilizing or endeavoring to utilize the redemption code for an offer, you consent to acknowledge and be limited by these terms and conditions.
Offer Period. Promotions are just accessible temporarily, however long it is publicized on i-pay.com.au. i-Pay has the privilege to drop or change any promotion whenever without notice and in its sole carefulness.
Conditions. Discounts are not substantial for money or money equivalent. Promotions can't be applied to past buys nor joined with some other offers or limits including value coordinating of some other retailer. Promotions may not be joined with some other offers except if expressly noted. Discounts won't generally be recreated available. Qualifying advancement sum applies to stock just, barring Gift Cards and postage charges (except if in any case expressed).
Offers are non-adaptable. All money related sums determined in these terms and conditions are in Australian dollars (AUD). Promotions might be dependent upon accessibility.
Returns. On the off chance that you return or look for a discount on any thing bought utilizing a limited time special, the estimation of the rebate won't be discounted to you. Gift vouchers or leeway things are not qualified for refund. Changes: i-Pay claims all authority to change the terms and states of the proposal by the organization's own watchfulness.
Offers: From time to time we may run promotions/discounts on our site which are dependent upon both these Terms and any extra promotion explicit Terms which are consolidated into these Terms by reference. You ought to guarantee that you read the particular conditions that apply to every advancement. By continuing to buy you concur and acknowledge the Terms of the material promotion(s).
Promotional limits are just accessible while stocks last;
Coupons are substantial temporarily as it were. i-Pay claims all authority to adjust or drop coupons whenever. On the off chance that you don't buy the passing things added to your Cart when the coupon is as a result, the discount won't make a difference
Damage or Loss to Goods/Products/Consignment:
Any case for misfortune or harm to the merchandise the subject of this agreement in entire or to some degree by the Customer or the Consignee should be held up with the Driver recorded as a hard copy inside seven days from the date of despatch of the products.
If a Consignment is harmed on the way between the pickup spot and the drop-off location, you consent to keep and show us proof of such harm and the conceivable estimation of substitution or fix of the Consignment as important.
If you can furnish us with palatable proof that the Consignment was tangibly harmed or lost on the way between the pick-up spot and the drop-off location and the proof shows that:
(a) such material harm or misfortune was because of an immediate demonstration or exclusion of our Drivers; and
(b) there has been no penetrate of this Agreement by you,
you may present a case to us, by sending us an email at email@example.com, for the maintenance or substitution of the Consignment. Notwithstanding, you recognize and concur that our obligation to you under this statement 16 in regard of the Consignment is consistently dependent upon the accompanying conditions:
(i) our obligation for the maintenance or substitution of any Consignment (that is, any one conveyance booked by you through the Service) will be restricted to an estimation of $300 paying little mind to the real estimation of the Consignment or the genuine expense of fix or substitution;
(ii) our fulfillment that the Driver's demonstration or oversight which caused the harm or misfortune was not sensible in all the conditions (for example a demonstration or oversight might be sensible on the off chance that it was done as a feature of a reflex activity or in the event that it is done in light of a prompt danger of damage or threat to any individual or property);
(iii) permit us sensible opportunity to research and deal with your case;
(iv) while presenting a claim, you should likewise give us palatable proof of the estimation of the Consignment and the expense of fix or substitution of the Consignment; and
(v) any proof gave to us corresponding to the harm or loss of the Consignment, or the worth or cost of fix or substitution of the Consignment, will consistently be restrictive on our fulfillment that the proof is finished, dependable, precise and legitimate.
Any cases under this provision 16 should be made inside 7 days of the prior of the conveyance or return of the Consignment, or when you originally got mindful of the misfortune or harm to the Consignment happening. Notwithstanding the above statement, DART isn't answerable for any misfortune or harm caused because of any of the accompanying:
(a) arrangement of the Service, including the conveyance of the Consignment, on occasion outside any occasions that you show to us that you might want the Service to be given, including inexact occasions for pick-up and drop-off of the Consignment; or
(b) arrangement of the Service as per (or not as per) any exceptional directions that you may have given to us (or our Driver), regardless of whether orally or recorded as a hard copy, except if we (barring our Driver) have explicitly embraced to you recorded as a hard copy that we will be so mindful. In the occasion we embrace to be so capable, our obligation for any misfortune or harm caused to you because of our penetrate will be restricted to a discount as per provision 17.1 beneath.
For the shirking of uncertainty, the issues in this condition 7 don't make a difference to misfortunes or harms endured by you because of the postponement in the arrangement of the Service by us, including the late or non-conveyance of the Consignment.
For Damage or Losses to any Goods or Delivered to Wrong Address
Except if in any case concurred recorded as a hard copy, the goods are conveyed at the risk of the Customer and the Driver acknowledges no responsibility in misdeed or contract or in any case for any misfortune or obliteration of, or harm to, or misdelivery or inability to convey, or defer in conveyance of goods either on the way or away, whatever the explanation.
The Customer consents to reimburse the Driver against all misfortune, harm and cost supported by any individual (counting the Driver) by reason of any such misfortune, harm, delivered to wrong address, non-conveyance or postponement in conveyance as referenced in the above
Hazardous, INFLAMMABLE OR Explosive GOODS
The Customer or the Customer's approved specialist should not tender any hazardous, inflammable, or in any case perilous or harming products for carriage by the Driver except if the Customer gives the Driver a full depiction of the product.
If the Customer neglects to conform with the above, the Customer is at risk for all misfortune and harm coming about because of this break.
Customer’s Warranty Statement to Ownership or Otherwise
The Customer explicitly warrants to the Driver that the Customer is either the proprietor of, or approved specialist of the proprietor, of any merchandise under this agreement.
By going into this agreement, the Customer consents to acknowledge these Terms and Conditions of this agreement of carriage for the benefit of the Consignee, just as for any remaining people for whose sake the Customer is marking.
The Customer consents to reimburse the Driver for any obligation at all to any individual in regard of the merchandise subject to this Contract (other than the Customer) who professes to have, who has, or may have later on, any interest in the products in entire or to some extent.
Cancellation Charges: Cancellation fees is applicable if order cancelled after driver assigned. Delivery may or might take upto 1 day to fulfil (for durable products) and if cancelled for that reason, cancellation fees will be applied. For durable and non-durable items, if the driver accepts the order, the order cannot be cancelled. If a customer still insists to cancel the package, the order value will not be refunded or the customer can contact the driver to negotiate.
DART doesn’t hold any responsibility or interfere in the negotiation.
Customer’s Warranty as to packaging of Goods:
The Customer warrants that the Customer has conformed to all laws and guidelines identifying with nature, bundling, labeling or carriage of the merchandise and that the products are pressed in a satisfactory way to withstand the standard dangers of carriage when having respect to the idea of the products.
The Customer consents to repay the Driver to the degree that the Customer neglects to follow this guarantee and misfortune or harm result from the Customer's inability to agree.
Conveyance/Delivery of Goods:
The Driver is approved to convey the products at the location given to the Driver by the Customer for that reason, and without bias to some other method for conveyance.
The Driver is taken to convey the products indicated in the Contract as per the term and states of the Contract if at that address the Driver acquires from any individual a receipt or marked conveyance agenda for the merchandise.
If the predefined spot of conveyance is unattended or if the Driver is generally incapable to impact conveyance, the Driver will contact the client to organize substitute bearings, ie. demand redelivery, substitute location or return merchandise to address of assortment. The Customer should pay or reimburse the Driver for all expenses constantly caused in or about for extra headings.
For Alcohol Delivery:
It is illegal to sell or supply liquor to, or to get liquor for, an individual younger than 18 years.
DART may demand supporting documentation to confirm individual data in its total caution.
DART maintains all authority to refuse or reverse any transaction at our attentiveness where we sensibly speculate that unlawful movement has been, is being or might be occupied with.
In the event that there is nobody at the Delivery Address beyond 18 years old to get the conveyance DART will in any case charge you the conveyance expense and you might be needed to pay an extra expense.
We may change these Website Terms whenever without notice. Kindly survey these Website Terms routinely to guarantee you know about any progressions made.
All money related sums determined in these terms and conditions are in Australian dollars (AUD). Promotions might be dependent upon accessibility.
On the off chance that you return or look for a discount on any thing bought utilizing a limited time special, the estimation of the rebate won't be discounted to you. Gift vouchers or leeway things are not qualified for refund. Changes: i-Pay claims all authority to change the terms and states of the proposal by the organization's own watchfulness.
Unless otherwise stated, The Libran Dragon Pty Ltd and/or its licensors own the intellectual property rights for all material on i-Pay. All intellectual property rights are reserved. You may access this from i-Pay for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from i-Pay
Sell, rent or sub-license material from i-Pay
Reproduce, duplicate or copy material from i-Pay
Redistribute content from i-Pay
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. The Libran Dragon Pty Ltd does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of The Libran Dragon Pty Ltd,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, The Libran Dragon Pty Ltd shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
The Libran Dragon Pty Ltd reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant The Libran Dragon Pty Ltd a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Libran Dragon Pty Ltd; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Libran Dragon Pty Ltd. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of The Libran Dragon Pty Ltd's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.